Frequently Asked Questions
Life Insurance! Health Insurance! Property Insurance! Motor Insurance! Travel Insurance! Marine Insurance! Mutual Funds!

We are committed to making insurance simple, accessible, and hassle-free for our clients. Our office in Vashi, Navi Mumbai is conveniently located to serve clients across Maharashtra with personalized attention and professional guidance.

General Questions

Insurance is a key for you being able to focus on the important things in our life, because it can ensure financial security for you & your family from unfortunate events, while buying the insurance it can help us to improve our financial security. Insurance is a way of managing risk which reduces the financial impact of these risks and ensures financial safety.

We don’t know when the unfortunate will happen with us, but it is possible for us to reduce the financial effect of these risks & secure ourselves financially, when large financial burdens like hospital bills, vehicle repairer cost. If you have Insurance it will helps to meet the costs. At its core, the concept of insurance is very basic; when you have something to lose, and you can’t afford to pay for a loss yourself as well as your beloved one by paying the Insurance premium.

If you have insurance you receive the peace of mind that if something goes wrong, the insurance company will pay for the things you need to make life like it was before your loss.

 

Yes! Buying insurance online is a simple process. Online portals like KS Insurance Services will help you find the perfect policy that suits your requirement. We have a secure gateway for payments that makes sure your private information is safe. So, buying an insurance plan online is safe! Along with the supporting staff with SPOC details.

 

Reimbursement claim: Under this type of claim you have to pay the bill with the entity that is providing you the service i.e., hospitals or garages. And ask for a reimbursement by sending all your original bills to the concerned entity. The insurance provider will check the documents and revert back with their decision about the settlement of the claim Cashless claim: The claim becomes cashless when your insurance company and the entity that is providing you the service settle the claim themselves however you have to give certain information.

 

Generally, premiums remain the same throughout the tenure of the policy. If the policyholder develops some illness caused by the habits like smoking or drinking then he goes to the risk pool that causes the price of the premium to go up. It is important to make such a declaration of illness or habits to simplify the claim process without any rejection.

To get advice & guidance for your insurance needs, you can reach out to Vibhuti Insurance by calling our customer care number +91-99209-91568 or dropping us an email at info@ksinsurance.in

 

Health insurance benefits differ from policy to policy. However, basic health insurance benefits include cover for an inpatient hospitalization, pre & post-hospitalization, day-care procedures, emergency ambulance expenses, organ donor expenses, With Optional Domiciliary and OPD expenses, and more.

In case of missed health insurance renewal due date, your insurance company will give you a grace period of 15 days. If you again miss making the premium payment during the grace period, you may lose your continuity benefit, be denied policy renewal, lose out on no claim bonus, or be asked to serve with waiting periods from the start.

Motor Insurance

Yes. Under the Motor Vehicles Act, all motor vehicle owners must have third party insurance cover. The law in the country makes it compulsory for you to insure your motor vehicle. The compulsory nature of the law protects you against third party liability. While insuring against third party liability is important, it also makes good sense to buy a comprehensive cover to give you all round protection.

The basic insurance covers offered are as under: Liability Only Policy: covering the liabilities towards third parties only, as per Motor Vehicles Act. This insurance is mandatory for a vehicle plying in public roads, as per Motor Vehicles Act. Package Policy: In addition to the above, the loss or damage to the vehicle insured, by specified perils, is also covered subject to the value declared and other terms and conditions in the policy. Bundled Policies for new vehicle i.e. 1 Year own damage + 3 years third Party for private cars, 1 Year own damage + 5 Years third Party for two wheelers. Long Term Package Policies for new vehicle i.e. 3 years package for private Car, 5 years package for two wheelers. Standalone own damage policy for private cars & two wheelers. Long Term Liability only policies for new vehicles i.e. For 3 years policy for private car, 5 years policy for two wheelers

Insurance can be done at any of the offices of General Insurance companies generally doing Motor Insurance business. You can also purchase insurance for your vehicle online.

Premium depends upon various factors viz. Age, Segment, cubic capacity, vehicle class, place of registration, past claims history etc. of the vehicle. Therefore, approach the insurance company with vehicle details for exact premium.

Existing Insurance will be renewed in any office of existing Insurer. Please contact any of the offices of the existing insurer for an exact premium. You can also renew your policy online.

It is strongly recommended to renew your insurance before expiry of the existing insurance. This keeps your vehicle insured against the risks without any break and takes care of any loss within the ambit of the policy you have. This also retains the No Claim Bonus–the hard- earned discount in premium for claim free year/s. Moreover, you are also not worried about the breach of law.

If the policy has already expired, a fresh insurance can be obtained. Since a break in insurance has occurred, the vehicle will be physically inspected by a company official or an authorized representative/agency. The entitlement of No Claim Bonus will be as per rules.

Yes, the insurance can be transferred to the buyer of the vehicle, provided the seller gives in writing to the insurance company. A fresh proposal form needs to be filled in. There is a nominal fee charged for transfer of insurance. Please contact the concerned insurance office for guidance and terms and conditions.

Health Insurance

Insurance Company gives you a chance to cancel your policy post payment if you have found a better plan and wish to take a different plan. This period is called free-look period.

In simpler terms, waiting period is the duration when an insured must wait to get coverage for some disease or treatments. The insured may not receive benefits for claims filed during the waiting period. For example, there are waiting periods for pre existing disease and maternity treatment.

Get additional sum insured equal to your actual sum insured in case your sum insured gets exhausted.

Health insurance companies add sub limits on diseases, hospital room rent and coverage, which means after a certain limit you do not get the benefits.

Your insurance company rewards you for staying hale and hearty! Every year you get cumulative bonus in the form of increased sum insured for not making any claims in consecutive of 2 years. We at Raheja QBE offer cumulative bonus of upto 100%.

The fixed amount or percentage paid by the insured ( the one who is covered) for the medical treatment. If your co-payment percentage is 20% then in case of hospitalization you are suppose to bear 20% of the expense and remaining shall be paid by your insurer.

The process of making changes in your policy document such as change in name, adding or removing members and increasing sum insured etc is a part of endorsement.

If you are suffering from any ailment at the time of buying a policy is termed as pre existing illness or disease. It’s important to declare pre existing disease at the time of policy issuance or else at the time of claim; if the insurer knows about your existing illness your claim may get denied.

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